CUSTOMER CARE

SHIPPING
& RETURNS.

Everything you need to know about delivery, returns and refunds.

THE DETAILS

CLEAR.
SIMPLE.
FAST.

We want every part of your PRFM experience to feel simple. From placing your order to receiving or returning it.

01

DELIVERY

Orders are shipped from Sweden. Delivery times are shown at checkout and may vary depending on destination and carrier.

02

SHIPPING

Free shipping is available on orders over 499 SEK.

Available delivery options and any applicable shipping costs are shown at checkout.

03

RETURNS

You may return your order within 30 days of receiving it.

Products must be unused, unwashed and returned in their original condition and packaging.

04

HOW TO RETURN

Contact us at hello@prfm.se before sending your return.

Please include your order number and the reason for your return so we can help you with the next steps.

A return fee of 49 SEK will be deducted from your refund.

05

REFUNDS

Once your return has been received and approved, the refund will be issued to your original payment method.

Processing times may vary depending on your payment provider.

STILL HAVE A QUESTION?

hello@prfm.se